Accessibility

ACCESSIBILITY STATEMENT

Goal of Being Better

Souls by LT is committed to providing a positive shopping experience to all our customers and we aim to facilitate the accessibility and usability of our website and mobile site. Our goal is to permit our customers to successfully gather information and transact business through our website whether you are using assistive technologies like a screen reader, a magnifier, or voice recognition software.

Accessibility Assistance

If you have difficulty using or accessing any element of this website or Souls by LT’s mobile site, please feel free to contact Customer Care by telephone at 678-364-6606 ext. 1# or by email at customerservice@soulsbtlt.com. 
We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support). 
Please note, if you contact Souls by LT outside of our business hours (Monday through Friday from 9:00 am to 5:00 pm Eastern Time), we will respond to you at our earliest opportunity. We thank you in advance for your patience.

Actions

We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our website and mobile site. We have engaged an experienced accessibility consultant, AccessiBe, to conduct a website accessibility audit and provide recommendations to increase accessibility so that our website and mobile site meet or exceed the Web Content Accessibility Guidelines 2.0 Level AA. 

Ongoing Effort

At Souls by LT, we are proud of the efforts that we have completed and that are in-progress to ensure that our website and mobile site are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website and mobile site to the same level of overall web accessibility.

Feedback

Please contact us at customerservice@soulsbylt.com if you have any feedback or suggestions as to how we could improve the accessibility of this website.